Ruby
Create an appeal
Submit an appeal for a suspended user
appeal = client.create_an_appeal(user_id: "usr_123", text: "Please review this decision.")user_id and text are required keyword arguments. Use the Insion user ID, not your application client_id. Appeals must be enabled for the organization; the method returns CreateAppealResponse.
Method shape
client.create_an_appeal(user_id:, text:, request_options: {})| Keyword | Required | Description |
|---|---|---|
user_id | Yes | Insion ID of the suspended user. |
text | Yes | Appeal message for review. |
request_options | No | Per-request URL, headers, timeout, or additional parameters. |
The result is Insion::Types::CreateAppealResponse. Invoke this only after you have the Insion user ID, usually from ingest_a_user, list_users, or retrieve_a_user; it will fail if appeals are disabled for the organization.